Practical Problem Solving
Overview
Many “improvement” methodologies are talked about in the business world and there is a quagmire of jargon to wade through; but actually a problem-solving culture is easy to establish in any organisation. All you need to do is to devote the resources to allow a small group to meet regularly and work through a simple but rigorous process, and take their recommendations seriously.
“Practical Problem Solving” is a one-day course that will help you establish the structure for problem solving in any organisation regardless of your size. The course is practical and fun. No complex statistics are involved, and no advanced knowledge is required. Practical Problem Solving is all about creating a culture of asking questions and probing for answers without blame or personal criticism. This course looks at the elements involved.
Who Should Attend?
“Practical Problem Solving” is aimed at owners and managers of small and medium sized enterprises who want to improve their business’ effectiveness at identifying and solving problems once and for all. Owners, directors and managers will all benefit from understanding the practical steps that create a culture of practical problem solving.
The programme is presented by Ross Maynard, Fellow of the Chartered Institute of Management Accountants. Ross has provided training to some of the world’s leading companies including Boeing, Rolls Royce, Thermofisher Scientific, Parker Hannifin and many others.
Benefits to you and Your Organisation
“Practical Problem Solving” is a one-day course which provides training in problem solving techniques, a simple structure for problem solving teams and a fun simulation to show how it works. Topics covered include:
- The three key elements for practical problem solving
- quality from the customer’s point of view
- understanding the process
- working as one team
- A simple structure for problem solving
- Creative approaches to problem solving
- Process Mapping, and other simple techniques
- Practical Problem Solving in practice – a simulation
- Communication, Reward and Recognition
- It’s all about Leadership