Would you use a professional whose work was based on a mindset from the 1920’s?  •  Quick Response Manufacturing  •  A Review of 'The Deming Dimension' by Henry Neave
 

Ideas into Action Blog

19
Nov

Beware the Unintended Consequences of Performance Measures

What are the behaviours that your organisation’s performance measures encourage? The fact is that all performance measures have consequences and, sometimes, those consequences are unintended, or unforeseen.

Posted by Ross Maynard on Sat, 19 Nov 2011   read more...

 
9
Nov

Review of "Understanding Variation" by Donald Wheeler

Many management reports compare the current period with this time last year, or with a budget or target figure. Such single-point comparisons, however, ignore the fact of natural variation in all processes and, therefore, can tell us very little.

Posted by Ross Maynard on Wed, 9 Nov 2011   read more...