One vitally important part of your lean transformation is getting the right measures for your Value Streams. Often the temptation is to stick with measures you already “know”, but these may not be “lean” measures, possibly encouraging non-lean behaviours, or being difficult to collect frequently.
Posted by Ross Maynard on Sun, 25 Oct 2009 read more...
For 20 years I’ve been advising companies, mainly small and medium sized enterprises, on improving their performance, and I have lost count of the number of businesses I’ve gone into where poor communication is the main stumbling block to significant improvement. Everyone means well, and wants to do the best they can, but full agendas, and pressure to keep staff numbers down and production up, mean that there just isn’t the time, the people or the energy for even simple team meetings.
Posted by Ross Maynard on Tue, 6 Oct 2009 read more...
This week I went to hospital (in the UK) for day surgery. I arrived at the appointed time of 11am. A nurse took my blood pressure and confirmed my answers to questions that had been asked at the pre-assessment clinic. I then sat and waited in the corridor for four hours.
Posted by Ross Maynard on Tue, 6 Oct 2009 read more...