Quick Response Manufacturing (QRM) is a variation on the lean philosophy for high variety, low volume environments - custom manufacturing, services, and other situations where very high product variety means there is no stable takt time. The approach has been largely developed by Rajan Suri with his most recent, and most accessible, book being “It’s about Time”.
Posted by Ross Maynard on Tue, 10 Jan 2012 read more...
Henry Neave knew W Edwards Deming well and worked with him, and he has produced this book as an accessible summary of the vast range of Deming’s thinking.
Posted by Ross Maynard on Tue, 6 Dec 2011 read more...
What are the behaviours that your organisation’s performance measures encourage? The fact is that all performance measures have consequences and, sometimes, those consequences are unintended, or unforeseen.
Posted by Ross Maynard on Sat, 19 Nov 2011 read more...
Many management reports compare the current period with this time last year, or with a budget or target figure. Such single-point comparisons, however, ignore the fact of natural variation in all processes and, therefore, can tell us very little.
Posted by Ross Maynard on Wed, 9 Nov 2011 read more...
Davis Balestracci, in this post in Quality Digest Magazine, offers a simpler alternative to the red bead experiment for training - http://www.qualitydigest.com/aug06/departments/spc_guide.shtml
Posted by Ross Maynard on Thu, 6 Oct 2011 read more...