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October 22, 2010

Review of “Learning for Action” by Peter Checkland (SSM)

“Learning for Action” does exactly what it says on the tin. It clearly and straightforwardly meets the claim of its subtitle – “A Short Definitive Account of Soft Systems Methodology and its use for Practitioners, Teachers and Students”.  In the book the authors define SSM as “an action orientated process of inquiry into problematical situations in
October 19, 2010

Level Scheduling and Lean Service

“A strict build-to-order model creates piles of inventory, hidden problems, and ultimately poorer quality and, in the end, lead times are likely to grow as the factory is disorganised and chaotic”, Jeffrey K Liker, The Toyota Way.     The fourth principle of lean, as defined by Womack and Jones, is Pull: “as flow is